Support
Contact Us
We're here to help. Reach out with questions about your account, purchases, or the training program.
Email Support
The fastest way to reach us. We respond within 24–48 hours on business days.
support@herculeanmale.comRefund Requests
Not satisfied? We honor a full 30-day money-back guarantee — no questions asked. Email us with the subject line "Refund Request" and your order details.
Request a refund →Account & Access
Can't log in? Lost access after purchase? Include your email address and a description of the issue and we'll sort it out.
Report an issue →Privacy Requests
To exercise your data rights (access, rectification, deletion) under LFPDPPP, email us with the subject line "Privacy Request".
Submit a privacy request →Response times: We aim to respond to all emails within 24–48 hours Monday through Friday. For urgent account or payment issues, include "URGENT" in your subject line.